Shipping and Returns

How much does shipping cost?
Shipping is free on orders over $35. For orders below $35, shipping costs a flat $6.99 for orders in the United States and $9.99 for international orders.

How long will it take for my order to arrive?
Shipping time varies depending on item availability and the destination address. We provide an estimate on the time to deliver the order on each product detail page.

In general, orders are shipped between 1-3 business days. After that, orders from the US are delivered in 1-2 weeks while orders from other countries are delivered in 1-3 weeks.

Depends on the availability of items in your order, you may receive separate packages.

Where will my order be shipped from?
We have warehouses in Illinois, New York , Hongkong, and China. Orders in the United States will be fulfilled from our US warehouses unless they are out of stock in which case they will be shipped from Hongkong or China. International orders will be fulfilled from Hongkong or China.

Can I expedite my order/shipment?
We offer expedited shipping for international orders via DHL. If you need something expedited, please let us know by emailing We will do our best to accommodate your request.

What’s your return policy?
All returns and exchanges are accepted for unworn shoes within 30 days of receipt for a full refund and with free return shipping.

To start the returns process, simply email us a line at Specify your order number and which item(s) you’d like to return, and we’ll provide instructions on how to return the products back to us.

How will my refund be handled?
Your original payment will be fully refunded once we confirm the receipt of the returned items. That should happen within 5 business days of when the returned items are delivered.

Can I cancel my order?
You can cancel your order for a full refund anytime before your order is shipped by emailing us at the items has shipped you will need to go through our return process.